How to Fix CarPlay Not Working on iPhone 13: Troubleshooting Tips


Michael Collins

When CarPlay isn’t working on your iPhone 13, it can be quite a headache, especially if you rely on it for navigation or hands-free communication while driving. But don’t worry, fixing it might be simpler than you think. We’ll walk through some common troubleshooting steps that can help you get CarPlay up and running again.

Step by Step Tutorial: Fixing CarPlay Not Working on iPhone 13

Before we dive into the steps, let’s understand what we’re trying to achieve here. CarPlay is a system that allows your iPhone to interface with your car’s infotainment system. When it’s not working, it could be due to a variety of issues, but we’ll cover the most common fixes that should get CarPlay back on track.

Step 1: Check Your Connection

Ensure your iPhone is properly connected to your car.

Sometimes the issue can be as simple as a loose connection. Make sure your Lightning cable is securely plugged into your iPhone 13 and your car’s USB port. If you’re using a wireless connection, check that Bluetooth is enabled on both your phone and car.

Step 2: Restart Your iPhone and Car System

Reboot your iPhone 13 and your car’s infotainment system.

A classic fix for electronic glitches, a restart can often resolve temporary software issues. To restart your iPhone, press and hold the side button and either volume button until the power off slider appears. Drag the slider, then wait 30 seconds before turning it back on. For your car system, turn off the car completely, wait a minute, and then start it again.

Step 3: Update Your iPhone

Make sure your iPhone 13 is running the latest version of iOS.

Running outdated software can lead to compatibility issues with CarPlay. Go to Settings > General > Software Update on your iPhone 13 to check for available updates. If there is one, download and install it.

Step 4: Forget and Reconnect CarPlay

Delete your current CarPlay connection and set it up again.

Go to Settings > General > CarPlay on your iPhone, select your car, then choose "Forget This Car." Afterward, set up CarPlay again by connecting your iPhone to your car and following the on-screen instructions.

Step 5: Check Restrictions

Make sure CarPlay is not restricted on your iPhone 13.

Go to Settings > Screen Time > Content & Privacy Restrictions > Allowed Apps. If CarPlay is turned off, turn it on.

After completing these steps, CarPlay should be functioning properly on your iPhone 13. You’ll be able to access your apps, messages, and maps on your car’s display, making for a safer and more convenient drive.

Tips for Fixing CarPlay Not Working on iPhone 13

  • Ensure your Lightning cable is Apple-certified for the best compatibility.
  • If you’re using a wireless connection, try forgetting the network and reconnecting.
  • Turn off any VPN apps as they can interfere with CarPlay.
  • Check if your car’s infotainment system requires a firmware update.
  • If all else fails, contact Apple support for further assistance.

Frequently Asked Questions

Why isn’t my CarPlay appearing on my car’s display?

It could be due to a poor connection, outdated software, or restrictions set on your iPhone. Follow the troubleshooting steps to address these issues.

Can I use CarPlay with any car?

Not all cars support CarPlay. Check Apple’s website or your car manufacturer’s information to see if your vehicle is compatible.

Do I need an Apple-specific cable for CarPlay?

While not strictly necessary, it’s recommended to use an Apple-certified Lightning cable for the best performance and compatibility.

Can I use CarPlay while my iPhone 13 is locked?

Yes, CarPlay should work even when your iPhone is locked. If it doesn’t, there may be a restriction set that needs to be changed.

Is there a wireless version of CarPlay for iPhone 13?

Yes, some cars support wireless CarPlay. Check with your car manufacturer to see if this feature is available in your vehicle.


  1. Check your connection.
  2. Restart your iPhone and car system.
  3. Update your iPhone.
  4. Forget and reconnect CarPlay.
  5. Check for restrictions.


CarPlay not working on your iPhone 13 can disrupt your driving routine, but it’s often an easy fix. By following the steps outlined in this article, you can troubleshoot the most common issues that cause CarPlay to malfunction. Remember to check connections, restart both devices, update your software, reconnect CarPlay, and check for any restrictions. If you’ve gone through all these steps and still face issues, don’t hesitate to reach out to Apple support for further guidance. Safe driving and enjoy the convenience of CarPlay on your iPhone 13!