How to Fix Tesla App Not Connecting to Car: A Step-by-Step Guide


Michael Collins

Having trouble with your Tesla app not connecting to your car? Don’t worry, you’re not alone, and the fix might be simpler than you think. In most cases, a quick troubleshooting process can solve the issue, getting you back to enjoying the full functionality of your Tesla app.

Step by Step Tutorial on How to Fix Tesla App Not Connecting to Car

Before diving into the nitty-gritty, it’s important to understand that the steps below aim to re-establish the connection between your Tesla app and your car. This can involve ensuring both the app and the vehicle’s software are up-to-date, checking network connections, and resetting certain settings.

Step 1: Check Your Internet Connection

Make sure your phone has a strong internet connection. This could be via Wi-Fi or mobile data.

Oftentimes, a weak or unstable internet connection can be the culprit. If you’re using Wi-Fi, try moving closer to the router or switching to mobile data. If you’re already on mobile data, check if you have a strong signal. Sometimes, simply toggling airplane mode on and off can refresh your connection.

Step 2: Ensure Both Car and App Are Updated

Verify that your Tesla vehicle and the Tesla app are running on the latest software versions.

An outdated app or car software can lead to connectivity issues. You can check for app updates in your phone’s app store, and for vehicle updates, you can check on your Tesla’s touchscreen under ‘Software.’

Step 3: Log Out and Log Back Into the Tesla App

Sometimes a simple log-out and log-in can fix connectivity issues.

This step is like a quick reboot for your app’s connection to your car. By logging out, you’re clearing any temporary data that may be causing the problem. When you log back in, you’re starting fresh.

Step 4: Reboot Your Tesla Vehicle

Turn off your Tesla vehicle and turn it back on after a few minutes.

Rebooting your Tesla is like restarting your computer; it can clear out any minor glitches. To do this, park your car and keep it turned off for a couple of minutes before turning it back on.

Step 5: Reinstall the Tesla App

If all else fails, uninstall and then reinstall the Tesla app on your phone.

This is the tech equivalent of "turning it off and on again." Uninstalling the app completely removes it and all its data from your phone. Reinstalling it means you’re starting from scratch, which can often solve unexpected issues.

After completing these steps, your Tesla app should successfully connect to your car. If it doesn’t, it might be time to contact Tesla support for further assistance.

Tips for Fixing Tesla App Not Connecting to Car

  • Always ensure your phone’s operating system is up to date to avoid compatibility issues.
  • Check if other apps are experiencing connectivity issues to rule out a phone-specific problem.
  • Restarting your phone can sometimes resolve unexpected app behavior.
  • If you have multiple Tesla vehicles, ensure you’re selecting the correct one in the app.
  • Consider disabling any VPNs or other network tools that could interfere with the connection.

Frequently Asked Questions

What do I do if my Tesla app still won’t connect after following these steps?

If the app still isn’t connecting, it may be time to contact Tesla customer support for further assistance.

Can a poor internet connection affect the Tesla app’s performance?

Yes, a poor or unstable internet connection can impact the app’s ability to communicate with your car.

Should I keep my Tesla app up to date?

Absolutely, keeping the app up to date ensures you have the latest features and security updates.

How often should I reboot my Tesla vehicle?

Rebooting your Tesla is generally only necessary when troubleshooting connectivity issues or other glitches.

Can other devices interfere with my Tesla app’s connection to my car?

Other electronic devices could potentially cause interference. Try to isolate the problem by turning off unnecessary devices.


  1. Check your internet connection.
  2. Update the car and app.
  3. Log out and back into the app.
  4. Reboot your Tesla vehicle.
  5. Reinstall the Tesla app.


Dealing with a Tesla app that won’t connect to your car can be frustrating, but it’s often a problem with a simple fix. By following the steps laid out in this article, you’ll troubleshoot effectively and methodically. Remember to check your internet connection, ensure both the app and car are updated, log out and back into the app, reboot your Tesla, and as a last resort, reinstall the app. Implement the tips provided to prevent future connectivity issues and check the FAQs for additional support. If the problem persists, Tesla’s customer support is a valuable resource. Your Tesla experience is meant to be seamless and enjoyable, so don’t let a minor hiccup keep you from enjoying the ride. With a little patience and some basic troubleshooting, you’ll have your Tesla app connecting to your car in no time.