Disney Plus Not Working on Apple TV? Here’s How to Fix It


Michael Collins

Trying to unwind with your favorite Disney Plus shows on Apple TV but running into a snag? Don’t sweat it. Most of the time, the fix is pretty straightforward. Whether it’s a pesky software glitch or a network issue, I’ve got your back. Let’s dive in and get you back to streaming in no time.

Step by Step Tutorial: Fixing Disney Plus on Apple TV

Before you start panicking, let’s walk through some simple steps that can help you troubleshoot and resolve the issue with Disney Plus on your Apple TV.

Step 1: Check your Internet Connection

Ensure your Apple TV is connected to the internet. A stable connection is crucial for streaming.

Internet issues are often the culprit when it comes to streaming woes. Your Apple TV needs a strong and stable connection to stream content from Disney Plus. If you’re having trouble, try resetting your router or moving closer to your Wi-Fi source to improve the signal.

Step 2: Restart your Apple TV

Sometimes, a simple restart can solve the issue. Unplug the Apple TV from power, wait for 30 seconds, and plug it back in.

Restarting your device can clear temporary glitches that might be causing Disney Plus to act up. It’s a quick and easy step that can often get things running smoothly again.

Step 3: Update your Disney Plus app

Make sure the Disney Plus app on your Apple TV is up-to-date with the latest version.

Outdated apps can lead to performance issues. Check the App Store for any available updates for Disney Plus, and install them if needed.

Step 4: Update your Apple TV Software

Running the latest software on your Apple TV can help ensure compatibility with the Disney Plus app.

Just like with the app, having the latest software on your device can prevent many technical issues. Go to the settings on your Apple TV and check if there are any software updates pending.

Step 5: Reinstall the Disney Plus app

If all else fails, remove the Disney Plus app from your Apple TV and reinstall it.

Sometimes the app itself can become corrupted. Removing it entirely and reinstalling a fresh copy can often do the trick.

Once you’ve completed these steps, you should be able to enjoy your Disney Plus content on Apple TV without any more hiccups. If the problem persists, it might be time to reach out to the customer support of either Disney Plus or Apple for further assistance.

Tips: Enhancing Your Disney Plus Experience on Apple TV

  • Make sure your Apple TV firmware is always up to date to avoid compatibility issues.
  • Regularly check for updates for the Disney Plus app to ensure you have the latest features and bug fixes.
  • If you’re using a VPN, ensure it’s compatible with Disney Plus, as some content may be restricted based on your location.
  • Optimize your Wi-Fi signal by placing the Apple TV closer to your router or using a Wi-Fi extender.
  • Consider upgrading your internet plan if you consistently face streaming issues due to a slow connection.

Frequently Asked Questions

Why won’t Disney Plus load on my Apple TV?

There could be several reasons, like internet connectivity issues, an outdated app, or software glitches. Try the troubleshooting steps outlined above.

Can I watch Disney Plus in 4K on Apple TV?

Yes, if you have an Apple TV 4K and a stable high-speed internet connection, you should be able to stream Disney Plus content in 4K.

What do I do if there’s no sound when I try to watch Disney Plus on my Apple TV?

Ensure the audio settings on your Apple TV are configured correctly, and check if the issue persists with other apps.

Why is the Disney Plus app crashing on my Apple TV?

The app may need an update, or there might be a temporary software glitch. Try restarting your Apple TV or reinstalling the app.

Can I download content from Disney Plus on my Apple TV to watch offline?

No, currently, the Disney Plus app does not allow downloading shows or movies on Apple TV for offline viewing.


  1. Check your Internet Connection
  2. Restart your Apple TV
  3. Update your Disney Plus app
  4. Update your Apple TV Software
  5. Reinstall the Disney Plus app


Having Disney Plus not working on your Apple TV can be a real bummer, especially when you’re all set for a movie night. But as we’ve seen, the solution is often just a few clicks away. Whether it’s making sure your internet connection is up to snuff, restarting your device, or keeping your apps and software up to date, these steps are your first line of defense against streaming disruptions.

But hey, technology can be finicky, and sometimes, even these steps might not do the trick. That’s when you might need to call in the cavalry—customer support. Don’t hesitate to reach out to them; after all, you’re paying for a service, and it’s their job to ensure you have a smooth experience.

In the end, remember that patience is key. Take a deep breath, follow the steps, and before you know it, you’ll be back to watching "The Mandalorian," "WandaVision," or diving into the vast ocean of Disney classics. Happy streaming!