Why Does it Say VZW Wi-Fi on My iPhone? Explained


Michael Collins

Have you ever noticed that sometimes at the top of your iPhone screen, where it usually says the name of your cellular provider, it instead says "VZW Wi-Fi"? If you’re a Verizon Wireless customer, this is actually a good thing! It means that your phone is connected to a Wi-Fi network and using Wi-Fi calling. Let’s dive into why this happens and how it can benefit you.

Why Does it Say VZW Wi-Fi at the Top of My iPhone Screen?

Before we jump into the steps, let’s briefly discuss what’s going on when you see "VZW Wi-Fi." This feature is part of what’s known as Wi-Fi Calling, which allows you to make and receive calls as well as send and receive texts over a Wi-Fi network instead of using the cellular network. This can be particularly useful in areas with poor cell reception but a strong Wi-Fi signal.

Step 1: Check Your Wi-Fi Connection

First, make sure your iPhone is connected to a Wi-Fi network.

When your iPhone is connected to Wi-Fi, it can use this connection for Internet access and other services, like Wi-Fi Calling. This can save you from using your cellular data and can improve call quality in areas with weak cell service.

Step 2: Enable Wi-Fi Calling

Next, enable Wi-Fi Calling in your iPhone’s settings.

To do this, go to Settings > Phone > Wi-Fi Calling and toggle it on. Remember, this feature is only available if your carrier supports it, and you may need to follow additional prompts to set it up for the first time.

Step 3: Look for the "VZW Wi-Fi" Indicator

Finally, once Wi-Fi Calling is enabled, your iPhone will display "VZW Wi-Fi" at the top when you’re on a Wi-Fi call.

The "VZW Wi-Fi" indicator confirms that your call is being routed through the Wi-Fi network instead of the cellular network. This can lead to better call quality and ensure you stay connected even when the cellular signal is poor.

After enabling Wi-Fi Calling and connecting to a Wi-Fi network, your iPhone will automatically use Wi-Fi for calls and texts whenever possible. You’ll notice improved call quality, and you won’t have to do anything differently – your phone will make and receive calls as usual, just over Wi-Fi instead of cellular.

Tips for Using VZW Wi-Fi on Your iPhone

  • Ensure that your Wi-Fi network is secure and has a strong signal for the best call quality.
  • If you travel internationally, Wi-Fi Calling can help you avoid roaming charges for calls back to the U.S.
  • Remember to update your emergency address in Wi-Fi Calling settings for accurate E911 services.
  • Keep in mind that not all Wi-Fi networks support Wi-Fi Calling; some public or corporate networks may have restrictions.
  • If you experience issues with Wi-Fi Calling, try toggling the feature off and back on, or forget and reconnect to the Wi-Fi network.

Frequently Asked Questions

What is VZW Wi-Fi?

VZW Wi-Fi is an indicator that your iPhone is using Verizon Wireless’ Wi-Fi Calling feature to place calls over a Wi-Fi network instead of the cellular network.

Do I need a special plan to use Wi-Fi Calling?

No, Wi-Fi Calling is typically included in most modern phone plans at no extra charge. However, you should check with Verizon to ensure it’s supported on your plan.

Can I use Wi-Fi Calling on any Wi-Fi network?

Yes, with some exceptions. Most home and public Wi-Fi networks support Wi-Fi Calling, but some networks, like those at workplaces or schools, may have restrictions that prevent its use.

Does Wi-Fi Calling use my cellular minutes?

No, Wi-Fi Calling uses your Wi-Fi connection, so it doesn’t typically count against your cellular minutes. However, some carriers may treat Wi-Fi calls to international numbers differently, so check with Verizon for specifics.

What if I move out of Wi-Fi range while on a call?

If you move out of Wi-Fi range while on a call, your iPhone will seamlessly switch to the cellular network without dropping the call, provided you have cellular service.


  1. Check your Wi-Fi connection
  2. Enable Wi-Fi Calling in your iPhone settings
  3. Look for the "VZW Wi-Fi" indicator to confirm Wi-Fi Calling is active


Seeing "VZW Wi-Fi" at the top of your iPhone screen is a clear sign that you’re making the most out of your Verizon service. With Wi-Fi Calling, you can enjoy clear calls and reliable texting, even in areas where cellular service might be lacking. It’s an incredibly useful feature that ensures you stay connected, regardless of your location. Plus, it’s easy to set up and works automatically once you’re connected to a Wi-Fi network. So, if you haven’t already, go ahead and enable Wi-Fi Calling on your iPhone. You might just be surprised at how much it can improve your communication experience. Happy calling!