Troubleshooting Fitness App Step Tracking on iPhone 13


Michael Collins

Having trouble with your fitness app not tracking steps on your iPhone 13? You’re not alone. Often, it’s a simple fix that involves checking settings, permissions, and ensuring your device is updated. In just a few minutes, you can troubleshoot the issue and get back to counting those steps towards your fitness goals.

Step by Step Tutorial: Troubleshooting When Your Fitness App Isn’t Tracking Steps on iPhone 13

Before diving into the troubleshooting steps, it’s important to understand that the issue could stem from a variety of factors such as settings, permissions, or even hardware. The following steps will guide you through a systematic approach to identify and resolve the issue with your fitness app not tracking steps.

Step 1: Check Your Health App Settings

Ensure that the Health app has permission to track your steps.

The Health app on your iPhone 13 is the hub for all your fitness data, including step count. If the app doesn’t have the correct permissions to track your movement, it won’t be able to log your steps. Go to Settings, scroll down to Health, select Data Access & Devices, and make sure your fitness app is listed with permissions enabled.

Step 2: Verify That Motion & Fitness Tracking Is Enabled

Turn on the Motion & Fitness tracking option in your iPhone’s settings.

Your iPhone has a built-in motion processor that tracks physical activity. This needs to be enabled for your fitness app to record your steps. Go to Settings, tap on Privacy, select Motion & Fitness, and toggle on the Fitness Tracking and Health options.

Step 3: Update Your Fitness App

Make sure that your fitness app is updated to the latest version.

App developers frequently release updates to improve functionality and fix bugs. An outdated app might not function properly with the latest iPhone software. To update, open the App Store, click on your profile icon, and scroll down to see if any updates are available for your fitness app.

Step 4: Restart Your iPhone

Sometimes a simple restart can fix any minor glitches.

Just like with computers, turning your iPhone off and on again can resolve unexpected issues. Hold down the side button along with the volume button until the power off slider appears. Slide to turn off, wait a couple of minutes, and then turn your iPhone back on.

Step 5: Reinstall the Fitness App

If all else fails, try deleting and reinstalling the fitness app.

There could be a deeper issue within the app that’s not resolved by updating. In this case, deleting and reinstalling the app can give you a clean slate. Press and hold the app icon, select Remove App, and then go to the App Store to reinstall it.

After completing these steps, your fitness app should be tracking steps accurately on your iPhone 13. If the problem persists, it may be a more complex issue that requires assistance from the app developer or Apple support.

Tips: Troubleshooting When Your Fitness App Isn’t Tracking Steps on iPhone 13

  • Ensure your iPhone’s software is up to date with the latest version.
  • Check if Do Not Disturb or Low Power Mode is activated, which may limit background activity tracking.
  • Confirm that your iPhone is properly secured on your person when walking.
  • Verify that other health-related apps are not conflicting with your fitness app’s step tracking.
  • If you use multiple devices, ensure they are all properly synced to avoid discrepancies in step count.

Frequently Asked Questions

Is my iPhone 13’s hardware capable of tracking steps?

Yes, the iPhone 13 has an advanced motion processor that accurately tracks your physical activity including steps.

Can using a different fitness app solve the issue?

It’s possible that another app may work better with your iPhone 13, but it’s best to troubleshoot with your current app first.

Will resetting my iPhone’s settings help?

A reset can help, but it’s a more drastic step. Try the other troubleshooting methods first.

What if my steps are being tracked but the count seems inaccurate?

Make sure to carry your iPhone correctly, and calibrate your fitness app if the option is available.

Can third-party apps cause issues with my fitness app’s step tracking?

Yes, sometimes third-party apps can interfere with how your fitness app operates. Check for conflicts in your settings.


  1. Check Health App Settings
  2. Enable Motion & Fitness Tracking
  3. Update the Fitness App
  4. Restart the iPhone
  5. Reinstall the Fitness App


Having a fitness app that doesn’t track your steps can be incredibly frustrating, especially when you’re relying on it to monitor your progress towards health goals. But don’t fret—more often than not, the solution is just a few taps away. Whether it’s adjusting settings, updating the app, or reinstalling it entirely, there’s almost always a way to get your step count back on track. And remember, your iPhone 13 is an amazing piece of technology, packed with features designed to help you lead a healthier life. So don’t let a temporary hiccup deter you from making the most of it. If you’ve tried all the steps listed and you’re still experiencing issues, it might be time to reach out to the app’s support team or consult with Apple. Keep moving, keep tracking, and here’s to hitting all of your fitness milestones!