How to Put Hold Music on iPhone 13: A Step-by-Step Guide


Michael Collins

Putting hold music on your iPhone 13 is a straightforward process. You’ll need to set up a call forwarding service or third-party app since iPhones don’t come with built-in hold music features. Once you have the correct service or app, you’ll be able to add and customize hold music to suit your needs.

How to Put Hold Music on iPhone 13

In this tutorial, you’ll learn how to add hold music to your iPhone 13 by using a call forwarding service or a third-party app. This will ensure that anyone put on hold will hear your chosen music instead of silence or a generic tone.

Step 1: Find a Call Forwarding Service or App

Start by searching for a suitable call forwarding service or third-party app that supports hold music.

Not all call forwarding services come with hold music options, so make sure to check the app’s features before downloading. Popular options include RingCentral, Grasshopper, and Vonage.

Step 2: Install and Setup the App

Download and install the chosen app from the App Store. Follow the on-screen instructions to set it up.

Most of these apps will require you to create an account and may have a subscription fee. Make sure to read the pricing details before committing.

Step 3: Customize Hold Music Settings

Once the app is set up, navigate to the settings section to customize your hold music.

In the settings, you can usually upload your own music file or choose from a selection provided by the app. Pick something that represents your brand or personal taste.

Step 4: Enable Call Forwarding

Activate call forwarding in the app to route calls through their system where your hold music will be played.

You will typically need to configure your iPhone’s call forwarding settings to forward calls to a number provided by the app. Instructions for this will be within the app.

Step 5: Test Your Setup

Make a test call to your number and check if the hold music plays when you put the call on hold.

Testing ensures that everything is working correctly. If you encounter any issues, revisit the app’s settings or consult their support.

After you complete these steps, calls placed on hold will now play your chosen music.

Tips for Putting Hold Music on iPhone 13

  • Choose Professional Music: Select hold music that is pleasant and professional to keep callers happy.
  • Keep it Short: Use a short loop of music to avoid repetition fatigue for the caller.
  • Volume Control: Ensure the music volume is not too loud or too soft.
  • Legal Considerations: Make sure you have the rights to use the music you choose.
  • Regular Updates: Refresh your hold music periodically to keep it engaging.

Frequently Asked Questions

Can I use Apple Music as hold music?

No, Apple Music tracks are protected by copyright and cannot be used as hold music without proper licensing.

Do I need additional hardware for hold music?

No, you just need a compatible app or service. No extra hardware is required.

Is there a free option for hold music?

Some apps offer free trials, but most reliable services will have a subscription fee.

Can I record my own hold music?

Yes, you can record your own hold music, but ensure it’s professional and clear.

What if the hold music doesn’t play?

Double-check your settings and call forwarding configurations. Consult the app’s support if needed.

Summary of Steps

  1. Find a Call Forwarding Service or App
  2. Install and Setup the App
  3. Customize Hold Music Settings
  4. Enable Call Forwarding
  5. Test Your Setup


Adding hold music to your iPhone 13 is easier than you might think! By leveraging a call forwarding service or a third-party app, you can customize your hold experience to reflect your personal or business style. The key to successful implementation lies in choosing the right service, setting up your music carefully, and testing to ensure it works perfectly.

Whether you’re a small business owner looking to add a professional touch or someone who just wants to entertain friends and family, these steps will guide you through the process smoothly. Don’t forget to keep your music updated and ensure it’s legally compliant. Now, go ahead and give your callers a pleasant audio experience while they wait—your iPhone 13 is ready for the upgrade! For further reading, consider exploring more about the best apps for call management available on the App Store.